In development
Douwyn Alerts
Alerts and incidents
Configure alert rules, assign incidents and track notification delivery.
Module capabilities
- Configure alert rules, assign incidents and track notification delivery.
Who is it for?
Request a demo to assess fit. This module is in development and is not available for commercial implementation.
How the module works
This module is in development and available for demos only. The following describes the development scope, not a commercial implementation commitment.
Signals and alert rules
Alerts consumes optional Operations/Backup signals or custom providers. Rules use statuses, numeric thresholds, consecutive counts and reminder intervals. A dry test evaluates eligible readings or hypothetical samples without creating incidents or sending notifications.
Assignment and incident handling
The development scope tracks opening, acknowledgement, assignment, resolution and reopening with actor history. An internal inbox needs no external recipient. Email is disabled by default and recipient addresses are encrypted. Old/duplicate signals are ignored; unknown does not automatically mean recovery.
Implementation requirements
Demos need Starter Kit and a scheduler. Configure signal sources, assignees, rules and delivery channels. Telegram/webhook are not built in and need adapters. Alerts is in development.
Frequently asked questions
Are Operations and Backup included with Alerts?
No. Alerts is independent and accepts custom signals. Operations and Backup are optional sources requiring their own module installations.
Scope and costs
Existing features are included in the package. Additional development is quoted before work starts.
This is a proposed scope for demo evaluation, not a delivery commitment. Modules in development are not on sale or available for commercial implementation.
Included in the standard scope
Use of the module in one project with the capabilities listed on this page, subject to the version and scope confirmed in the quotation. The module price is not the cost of building a complete system.
Entering and editing your data
You can add or edit information using existing fields and functions within the module’s permissions and configuration without a software customization fee. Data entry, cleanup or migration performed by Douwyn is quoted separately.
Separately priced customization
New fields or features, interface changes, business workflows, reports, specialized permissions and external integrations fall outside the standard scope.
Examples requiring a separate quote: New signal sources, notification channels or escalation rules.
Costs not included
Installation and deployment; data entry or migration; a custom website or application; hosting, domains and storage; third-party services and AI API usage. Required modules and integration packages are priced separately unless included in the quotation.
Agreement before additional work
Douwyn confirms requirements, scope, cost and timing before starting additional work with the customer’s agreement. Defects that prevent delivered features from meeting the agreed scope are distinguished from new requests and handled under the agreed warranty and support terms. Module pricing does not automatically include lifetime maintenance or upgrades.
Platform and integrations
These modules run on Douwyn Starter Kit with Laravel and Filament; they are not standalone applications. During the demo, Douwyn will check platform compatibility and your integration needs.
Explore the open-source foundationIndicative price
Proposed licence price for one module in one project within standard scope; modules in development are not on sale. VND and USD are separate indicative list prices, not a live currency conversion. Final pricing, taxes and support scope will be confirmed in a quotation.