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Douwyn Commerce Telegram

Telegram order notifications

Connect Commerce and Telegram for notifications respecting account links and user consent.

Module capabilities

  • Connect Commerce and Telegram for notifications respecting account links and user consent.

Who is it for?

Request a demo to assess fit. This module is in development and is not available for commercial implementation.

How the module works

This module is in development and available for demos only. The following describes the development scope, not a commercial implementation commitment.

Commerce notifications through a configured bot

Commerce Telegram routes order notifications into Telegram’s durable outbox. Commerce prepares Vietnamese/English content with valid action links. The bridge uses managed account/contact/chat identities rather than arbitrary chat IDs that bypass recipient rules.

Account links and recipient eligibility

The bot must be active and recipients need a valid account link, verified/subscribed contact and eligible private chat. Each delivery has a stable deduplication key. Commerce tracks notifications; Telegram tracks messages/API attempts. Retries reuse the original delivery after configuration is corrected.

Implementation requirements

Demo-only; Commerce, Telegram, a selected bot, linked accounts and workers are required. Delivery success is not a read receipt.

Frequently asked questions

Can it message any Telegram user?

No. Standard delivery checks account links, verification, subscription and chat state. Arbitrary chat IDs cannot bypass Telegram-module eligibility.

Scope and costs

Existing features are included in the package. Additional development is quoted before work starts.

This is a proposed scope for demo evaluation, not a delivery commitment. Modules in development are not on sale or available for commercial implementation.

Included in the standard scope

Use of the module in one project with the capabilities listed on this page, subject to the version and scope confirmed in the quotation. The module price is not the cost of building a complete system.

Entering and editing your data

You can add or edit information using existing fields and functions within the module’s permissions and configuration without a software customization fee. Data entry, cleanup or migration performed by Douwyn is quoted separately.

Separately priced customization

New fields or features, interface changes, business workflows, reports, specialized permissions and external integrations fall outside the standard scope.

Examples requiring a separate quote: Custom notification templates, delivery conditions or order interactions.

Costs not included

Installation and deployment; data entry or migration; a custom website or application; hosting, domains and storage; third-party services and AI API usage. Required modules and integration packages are priced separately unless included in the quotation.

Agreement before additional work

Douwyn confirms requirements, scope, cost and timing before starting additional work with the customer’s agreement. Defects that prevent delivered features from meeting the agreed scope are distinguished from new requests and handled under the agreed warranty and support terms. Module pricing does not automatically include lifetime maintenance or upgrades.

Platform and integrations

These modules run on Douwyn Starter Kit with Laravel and Filament; they are not standalone applications. During the demo, Douwyn will check platform compatibility and your integration needs.

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Indicative price

Proposed licence price for one module in one project within standard scope; modules in development are not on sale. VND and USD are separate indicative list prices, not a live currency conversion. Final pricing, taxes and support scope will be confirmed in a quotation.